Shipping

We want you to receive your new hair as smoothly and quickly as possible. Every order is packed with care so it arrives safely and beautifully.

Processing Times
For ready-to-ship wigs and accessories, please allow 1 to 3 business days for your order to be processed and dispatched.
For made-to-order wigs, please refer to the product page for estimated production times.

Australian Shipping
We use standard shipping for all orders, if you need your order extra urgently, you can upgrade to express at the checkout.

Shipping Costs
Shipping is a flat rate of $10 for standard delivery or $15 for express delivery within Australia.
Orders over $100 automatically qualify for free standard shipping.

Tracking Your Order
You’ll receive a confirmation email with your tracking number once your order has been shipped. This allows you to follow your package every step of the way.

Lost or Delayed Packages
Once your parcel has been sent, it’s in the hands of our trusted delivery partners. While delays are rare, we’ll always do our best to help track down any missing packages.